Grieving when you’ve lost a loved one is totally natural.
It can be a difficult and challenging process, and it affects us all in different ways.
 There’s no ‘normal’ way to grieve. 

Our purpose and hope is to bring some form of comfort in a tactile and beautiful form.

I am ready to order keepsakes. What is the process?

There are two ways that orders can be placed. Our preferred option is to book a time to meet us in our studio in Chirnside Park.  This way you can see some samples, have a look at the fingerprint moulds, and choose which print you would like to use. These consultations can be a really lovely process to go through to design a truly special piece of jewellery to honour your special person.

If you are unable to come into the studio, orders can be placed via email.
Our ranges of jewellery and price lists can be viewed here
You may also like to view our Instagram page to view our recent work

Please feel free to call us if you have any questions about designs 

Do I need to pay a deposit?

As all of our work is customised, we do ask that 50% of your order is paid prior to starting your job. This deposit is non refundable. Your keepsakes can be collected or posted to you ($20 for express postage) once the the balance of your invoice has been received.
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What will the print look like in jewellery?

It is known that everyone has a unique fingerprint, no two are the same. Not only does the whorl pattern differ, so does the depth and clarity of the print. Many factors can cause a persons print to fade, one of them being age. When we are born, our fingerprints are so fine that it is generally impossible to capture enough definition to transfer to jewellery. for this reason, I recommend that children under the age of around 2 have hand and foot prints taken as well. 

Old age can also have a significant effect on the definition of our prints, with wrinkles and lines replacing the detail of whorls and swirls that once were there. These lines and wrinkles are just as unique, and beautiful, telling the story of the person who made such an impact on your life. 

Other factors such as health, the way the person has passed and how they lived can impact their prints as well. We have developed many techniques over the years to produce the very best possible result.

Can we order multiple keepsakes with the same fingerprint?
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Absolutely. The silicone moulds can be used time and time again to create as many keepsakes as you would like. After your special pieces have been created, and you do not wish to order any more keepsakes, the moulds are available for you to keep. 

How long does it take to make the keepsakes?
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Depending on my workload, and the time of year, this can vary. Generally my lead time is around 2 months. We take much pride in our workmanship, with most of the designs being hand made in our studio. 
Depending on the complexity of the design chosen, this leadtime can be longer or shorter. If you do have a special date you would like it by, please let me know at the time of ordering, and I will do my best to make the requested date.

I'm not ready to order keepsakes. Can I collect the original moulds?

We understand that in certain circumstances, it may be too overwhelming to think about ordering your special keepsakes, or perhaps financially it is not the right time. For any reason you would like the original moulds in your care, please contact us via email, with your postal address and the full name of your loved one, and we can express post them to you ($20 for express postage). Otherwise we can arrange a suitable time for you to collect them. **The person who arranged the print taking service needs to approve this prior to collection or postage.